PDF Download Talking Back to OCD: The Program That Helps Kids and Teens Say No Way -- and Parents Say Way to Go Writen By John S. March

Cognitive-Behavioral Treatment of Borderline Personality Disorder By : Marsha M. Linehan READ BOOK NOW Book Synopsis : For the average clinician, individuals with borderline personality disorder (BPD) often represent the most challenging, seemingly insoluble cases. This volume is the authoritative presentation of dialectical behavior therapy (DBT), Marsha M. Linehan's comprehensive, integrated approach to treating individuals with BPD. DBT was the first psychotherapy shown in controlled trials to be effective with BPD. It has since been adapted and tested for a wide range of other difficult-to-treat disorders involving emotion dysregulation. While focusing on BPD, this book is essential reading for clinicians delivering DBT to any clients with complex, multiple problems. Companion volumes: The latest developments in DBT skills training, together with essential materials for teaching the full range of mindfulness, interpersonal effectiveness, emotion regulation, and distress tol...

PDF The Experience: The 5 Principles of Disney Service and Relationship Excellence Writen By Bruce Loeffler

September 24, 2021

The Experience: The 5 Principles of Disney Service and Relationship Excellence By : Bruce Loeffler ↑↑ READ BOOK NOW ↑↑ ↑↑ Download BOOK NOW ↑↑ Book Synopsis : Bring Disney-level customer experience to your organization with insider guidanceThe Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience --- the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles -- Impression, Connection, Attitude, Response, and Exceptionals -- give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering....

PDF Skateboarding: Instruction, Programming, and Park Design Writen By Ben Wixon

September 24, 2021

Skateboarding: Instruction, Programming, and Park Design By : Ben Wixon ==>> READ BOOK NOW ==>> DOWNLOAD BOOK NOW Book Synopsis : Skateboarding is one of the fastest-growing activities for youth in America and throughout the world. This fun and exhilarating activity is a great way of fighting childhood obesity while providing a practical method of transportation. The increased popularity of skateboarding has created an unprecedented demand for more skateparks, sound instruction, and access to safe opportunities for skating. Skateboarding: Instruction, Programming, and Park Design provides safe and effective skateboarding instruction and programming as well as information on building and managing skateparks. You'll get all the tools you need to do everything from teaching fundamental skateboarding skills to designing and running a park to meet the needs of your community.In Skateboarding: Instruction, Programming, and Park Design, author Ben Wixon, an experienced sk...

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